- If a product gets damaged or was faulty upon a delivery - we offer 100% refund.
- Timing: we have a 30-days Return & Exchange Policy, since the day item was received.
- To be eligible for a return, goods must be unopened, unused, undamaged and accompanied by proof of purchase.
- For returns, please email firstname.lastname@example.org with the subject 'Returns' and include your order number, name and the reason for the return.
- Seller will provide the customer with instructions where to send returned goods. Customers are strongly recommended to get proof of postage when returning goods to avoid "lost packages" situations.
- Please note that customers are responsible for shipping costs of returned items.
- When returned item is received and inspected, customer receives a confirmation email, notifying about the status of the refund.
- If the refund is approved, then it will be processed and a credit will automatically be applied to customer's credit card or original payment method shortly after.
Handmade luxury bear made of roses. An unforgettable gift for any occasion.
Amazing decoration for the home or office of your loved one, that will last forever. Made of high quality materials, guarantees an even more spectacular look.
Well packaged on delivery in an additional box. Each teddy bear arrives with a luxury gift box for your loved one tied with a ribbon.
- We ship both locally and worldwide.
- Local orders take 1-2 business days to be delivered to you and we ship within 1-2 business days. (USA)
- International orders take 3-14 business days to be delivered via DHL, USPS or UPS and we ship within same 1-2 business days.
- Shipping time might vary depending on location, shipment method and other factors.
- Express orders to USA will have free shipping.
- International orders will be charged for shipping depending on your chosen delivery method and country. Full price will be displayed at checkout.